How To Find a Good Roofing Company: Essential Questions To Ask
When searching for a trusted roofing contractor in Malibu, Los Angeles (including HOA communities), Pasadena, or Santa Barbara, it’s important to ask the right questions. Choosing the right company means ensuring you get the best service, workmanship, and long-term value for your investment.
What roofing services do you offer?
We provide a full range of residential and commercial roofing services, including inspections, repairs, complete roof replacements, ongoing maintenance, and 24/7 emergency response. Whether you’re dealing with a small leak or planning a full re-roof, our team delivers solutions tailored to your needs with precision and care.
Are your roofing services available 24/7?
Yes. We offer 24/7 emergency roofing services to protect your property from unexpected issues. Whether it’s storm damage or an urgent leak, our crew is on standby — day or night — to secure your roof and prevent further damage.
How often should I schedule a roof inspection?
We recommend a professional roof inspection at least once a year, and always after severe weather events. Regular inspections help detect early warning signs of wear or damage, saving you from costly repairs down the line.
What types of roofing materials do you work with?
Our team works with a wide variety of roofing systems, including:
Asphalt shingles
Clay and concrete tile
Metal (standing seam)
Slate
Flat roofing systems (torch down, silicone coating, TPO)
We assess each project individually and recommend the most durable and cost-effective materials for your structure and climate.
How long does a typical roof repair or replacement take?
Most minor repairs can be completed in just a few hours. Full replacements usually take between 1 to 3 days, depending on roof size, complexity, and weather conditions. Before we begin, we provide a clear project timeline and keep you updated every step of the way.
Do you offer warranties on your roofing services?
Yes. We stand behind our work with warranties on both materials and craftsmanship. Coverage depends on the product and scope of service, and we always review all warranty details with you in advance for transparency and peace of mind.
How long have you been in the roofing business?
Confirmed Roofing has years of experience serving Malibu, Los Angeles (including HOA communities), Pasadena, Santa Barbara, and surrounding areas. We’re a fully certified, licensed, and insured company with a strong track record of delivering quality workmanship. We’re proud to offer local references and photos from previous projects upon request.
Are you licensed and insured?
Yes — we are fully licensed, bonded, and insured in California. This protects you, your property, and our crew throughout the project. You can verify our license with the California Contractors State License Board.
Can I have a detailed written estimate?
Absolutely. We provide itemized written estimates that outline materials, labor, cleanup, and any additional costs. We also include roof photos and notes on areas of concern. With Confirmed Roofing, you always know exactly what to expect — no surprises.
What types and brands of materials do you recommend for my home?
We recommend roofing systems based on structure, sun exposure, energy needs, neighborhood, and design preferences. We use only top-rated brands with strong warranties, and we’ll walk you through the pros and cons of each material to help you make an informed decision.
Are your workers trained in the latest roofing techniques and safety protocols?
All our technicians receive ongoing training and certifications from major manufacturers. We follow strict safety standards on every job site, ensuring your roof is built right — and built safe.
How do you communicate during the project?
Clear communication is part of our process. You’ll have a dedicated project manager and a direct line to our team. We provide updates before, during, and after your project, so you’re never left wondering what’s happening on your roof.
Will you handle the permits for my roofing project?
Yes — we handle all the necessary permits and paperwork for your roofing project. We’re familiar with permit requirements in Los Angeles, Malibu, Pasadena, Santa Barbara, and other local cities, so you don’t have to worry about red tape.
How do you handle clean-up and disposal of old roofing materials?
We take clean-up seriously. Our team will remove and properly dispose of all old roofing materials and debris. For larger projects, we also provide portable restrooms and ensure the job site is left clean and safe at the end of each day.
Do you offer emergency services before storms or during weather changes?
Yes — we offer pre-storm inspections, emergency tarping, and responsive scheduling. We never start a tear-off project before a storm is expected. If weather conditions shift, we’ll proactively reschedule to avoid exposing your home to risk.
Questions to Ask Before Hiring a Roofer
- Experience & Credibility How long have you been in the roofing business? Do you have experience with roofing projects similar to mine (e.g. tile, flat, metal, HOA communities)? Can you provide local references or a portfolio of past work in my area?
- Licensing & Protection Are you licensed, bonded, and insured in California? Are your workers trained in modern roofing techniques and safety protocols? Do you follow all OSHA standards on-site?
- Clarity & Planning Can I receive a detailed, written estimate with a clear breakdown of costs? Can you walk me through the timeline and process for completing the project? Will you handle all required permits and inspections for my city?
- Materials & Efficiency What types and brands of roofing materials do you recommend for my home or building? Do you offer solar shingles or energy-efficient roofing systems? How do your materials support insulation, energy savings, and long-term durability?
- Service & Support How will you keep me informed during the project? Who will be my point of contact if I have questions or concerns? Do you offer warranties on both materials and workmanship? Do you offer emergency tarping or 24/7 support in case of storm damage? What is your process for clean-up and debris removal after the job?
- Costs & Payment What are your payment terms and conditions?